Refund and Cancellation Policy

Refunds

We have a “no questions asked return and refund policy” which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and apniroots office will issue credit dollars for the value of the return products, which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills. Note – no returns or refunds are permitted after the product purchased has been accepted for delivery.

Cancelling your Order

If you have to cancel your order during the shopping or delivery process, your order total will be refunded. If you are unreachable at the time of delivery, we may cancel your order on your behalf and charge a $15 fee and will refunded remaining amount if paid by credit card. If you have selected Cash on delivery we will be giving a call to confirm if you are at home or not. If the customer is not there for more than 3 times we might not consider delivering further to that address.

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