Terms and Conditions

General Terms

Welcome to apniroots.com. These Terms constitute a legally binding agreement between you and apniroots E-Commerce Canada Inc. (herein referred to as “we” and/or “our” and/or “apniroots.com”) the owner and operator of apniroots.com “website”. By using “our” website and/or our online software as a service platform and delivery service you are agreeing to be legally bound by these Terms and Conditions and to comply with all applicable laws and regulations as they may change time to time. Our services offering can be viewed on our website www.apniroots.com. The current version of the Terms and the Privacy Policy shall be as indicated at the bottom of those documents. Please read them carefully.

Registration

In order to place an order through this website, you must register for an account. When registering for an account, you agree to provide current and accurate information. It’s your responsibility to promptly update such information as necessary. You agree to be responsible for: (a) the accuracy of all information that you provide to us; (b) maintaining the confidentiality of any passwords or other account identifiers that you choose or that are otherwise assigned to you as a result of any registration or purchase made through the website; and (c) all activities that occur under such password(s) or account(s). Further, you agree to notify us of any unauthorized use of your password or account of which you are or become aware of. apniroots.com shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section, or for any delay in shutting down your account after you have reported a breach of security to us. Upon establishing a user account with us, we hereby grant you a worldwide, non- transferable, non-exclusive license to access the Service in accordance with these Terms, but reserve the right to revoke said license and your access to our Website and Service without cause or justification.

Electronic Communication

By using apniroots.com or when you send us emails, message and / or chat with us on social media example Facebook or text us you consent to receive information from us electronically. You consent that all agreements, notices, disclosures and other communications that we provide to you electronically will satisfy any legal requirements that such communications be in writing.

Placing an order and payment

All dollar amounts on the website are in Canadian dollars. apniroots.com reserves the right to require a minimum order value before an order may be submitted through the website. We may at any time, in our sole discretion, waive in minimum order requirements.

You may only place an order through the website if you are over the age of legal majority in the province/territory where you reside.

By completing the checkout and submitting an order through apniroots.com, you are agreeing to pay, in full, the prices of the final selection of items included in your order and all applicable taxes & any delivery fees ( if applicable), either by credit card or other permitted payment method.

In order to complete an order, you may be required to provide certain additional information that is required to process your order. If you do not complete or improperly complete your order, it may not be accepted or acknowledged. We reserve the right to change the permitted methods of payment at any time.

During the authorization process when you submit your order, all payment methods must be valid, authentic and you must be authorized to use them. If a charge is not authorized or accepted, we reserve the right to cancel your order without notice and with no further obligation or liability to you.

Pricing and availability

The prices shown on the website at the time of ordering are shown in Canadian dollars. Prices may differ can be higher or lower when you actually place the order vs. when you place the item in the cart. Placing the item in the cart doesn’t reserve the price shown at that time. Any applicable taxes will be calculated and displayed when completing checkout and prior to submission of your order. All taxes displayed are estimates and the final tax amount will be confirmed based on your final order total. Although we make our best effort to ensure pricing is accurately reflected for each item on our website, because our website contains a large number of items, it is always possible that some of the products listed on our website may be mispriced. In those circumstances, we reserve the right to apply the correct current price to the item at checkout. If you are not satisfied with the current price, you have the right to remove the product from your order. We make it our goal to fulfill your order 100%, however, the product you ordered maybe unavailable due to market conditions, perishability or conditions beyond our control. We may contact you via your preferred communication to suggest a similar product or substitute- it’s your discretion to accept or reject our suggested substitution. We are not liable if we are unable to provide you with 100% of your products ordered. We reserve the right to limit the quantity of a particular product you order as well as limit your order.

Product Information

The product information provided on apniroots.com is general in nature and does not constitute professional or medical advice. We always suggest that you consult a certified medical or health professional about the information you find on our website or any material we provide prior to purchasing any product. We have made every effort to display the colours of our products that appear on the website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

Promotions

We may make various promotions / offers from time to time (whether real-money bonuses or some other form of incentive), prize draws, competitions, contests or other form of Promotion, or a combination of any of these. For any of our coupons/ offers/ promotions, in the event we have inadvertently made a typographical error, we reserve the right to suspend redemption or terminate the offer. The promotions and offers may be have additional terms and conditions in addition to these terms and conditions. The particular form of Promotion will be described, and full details set, in communications (such as e-mails, letters). We issue to tell You about each Promotion (via Promotion Communication) and/or on the individual web landing page for relevant Promotion.

 

Deliveries

It is your responsibility to ensure that someone over the age of 18 years is available to receive your order at the delivery address at your selected time of delivery. We will attempt to re-deliver your order one additional time either same day or next day. If no one is available to receive your order after two attempts, you agree that you will forfeit such order and will not be entitled to receive any refunds, credits or replacement of your order.

If your delivery will be delayed due to hazardous driving conditions, we will call or email you as soon as possible on that day to let you know. The safety of our delivery personnel and the public is important to us – we may call to re-schedule to next day if such hazardous conditions exist on your scheduled delivery day.

We reserve the right to update or change our service delivery areas and related delivery fees without notice at any time. Please refer to Delivery section on our website & associated estimated delivery fees when you place the order.

 

Returns and refunds

We would like to ensure that you are completely satisfied with your order. Our delivery personnel will review your order with you to make sure everything you ordered is perfect on arrival. For any reason you find that you have mistakenly ordered a wrong product or you are not satisfied with an item, inform the delivery personnel at the time of receiving your order and they’ll take the item back and arrange for a credit for the item to your account.

Site links

apniroots.com has not reviewed any or all of the sites that may be linked to this website and is not responsible for any sites linked to this website. By linking to a site or permitting a link to this website, we do not endorse and we do not represent or warrant the accuracy of the contents or the operator of the linked site.

Copyright

apniroots.com or our third party licensors or manufacturers own the copyright to all material on and from this website. apniroots.com and its suppliers and licensors expressly reserve all intellectual property rights in all contents, products, processes, technology, tools and other materials that appear on this website. Access to this website does not confer and shall not be considered as conferring upon anyone any license under any of apniroots.com or any third party’s intellectual property rights.

Trademark

The Trademarks on this website are protected from copying or reproduction under national and international trademark and copyright laws and nothing contained herein shall be construed as conferring by implication or otherwise any license or right under any patent, trademark, copyright or other proprietary right. Therefore the use of the Trademarks is strictly prohibited. All rights reserved.

User Comments, Submissions, Feedback and Communication

 

Visitors to our website may post reviews, comments, photos, and other content; submit suggestions, ideas, comments, questions, or other communications or information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You understand that by using this website or any services provided on the website, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use this website and any service at your sole risk and that apniroots.com and its affiliates shall have no liability to you for content. apniroots.com reserves the right (not obligation) to remove or edit such content, but does not review the regularly posted content. apniroots.com takes no responsibility and assumes no liability for any content posted by you or any third party. Your feedback suggestions for improvements you provide to us, in any form, will immediately become our sole and exclusive property. You hereby irrevocably transfer and assign to us and agree to irrevocably assign and transfer to us all of your right, title, and interest in and to all of your feedback, including all worldwide patent rights (including patent applications and disclosures), copyright rights, trade secret rights, and other intellectual property rights (collectively, the “Intellectual Property Rights”) therein.

 

Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold harmless apniroots.com, its affiliates and related companies, and each of their respective directors, officers, employees, agents and representatives from and against all claims, liability, losses, damages, expenses, and costs, arising out of your use of this website or your breach of the Terms and Conditions.

 

Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Limitation of Liability

LIMITATION OF LIABILITYTHE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OR OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS BELOW MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL apniroots.com AND ITS AFFILIATES AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, MANDATARIES, AGENTS, VENDORS, LICENSORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF USE, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, ARISING OUT OF OR IN CONNECTION WITH THIS SITE INCLUDING, WITHOUT LIMITATION, (1) THE USE OF OR INABILITY TO USE THIS SITE; (2) ANY CONTENTS OR MATERIALS DOWNLOADED FROM THIS SITE, AND ANY LINKS PROVIDED ON THIS SITE; (3) ANY INACCURACY, ERROR OR OMISSION IN RELATION WITH THE TIPS, ADVICE, GUIDES AND OTHER INFORMATION CONTAINED ON THIS SITE OR IN RELATION WITH ANY DELAY IN THEIR TRANSMISSION OR DELIVERY, (4) ANY WORK INITIATED BY YOU AND BASED ON THE DIRECTIONS CONTAINED ON THIS SITE OR RESULTING DIRECTLY OR INDIRECTLY FROM THE USE OF THE INFORMATION CONTAINED ON THIS SITE; (5) ANY TRANSACTION CONDUCTED ON THIS SITE; AND (4) ANY UNAUTHORIZED ACCESS TO OR ALTERNATION OF YOUR DATA, EVEN IF AN AUTHORIZED REPRESENTATIVE OF apniroots.com HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.THE ABOVE LIMITATION OF LIABILITY SHALL SURVIVE THE TERMINATION OF THE AGREEMENT OR YOUR RIGHT TO USE THIS SITE.

 

Updated: April 20, 2017

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